Refunds
Refund Processing Time
Refund processing time varies depending on the method of payment used. The credit can be returned to the original payment method in 6-10 business days after the refund (total or partial) is processed. Please consider that the refund processing time may vary depending on the method of payment used.
Refunds may occur:
- When one or more parts in an order are canceled, including parts that are no longer available (NLA).
- When a tax exemption applies.
- When an entire order is canceled.
- For returns.
- For claims.
How You'll Receive Your Refund
According to U.S. law, refund credits must be returned to the card of the original purchase. If the refund cannot be credited to the original card (lost card, stolen card, or when the refund gets denied because the customer's bank declines it), we’ll use Zelle to process the refund to your account.
If you have any questions or doubts about our refund policy or need help with your order, please feel free to reach out to us. You can email our sales team at [email protected] or call us at (561) 880-4022. Our customer service team is here to assist you and ensure your concerns are addressed promptly and clearly.